Terms of Use

01Who we are

The Services are provided by Darise FZE (“Darise”, “we”, “us”), a free zone establishment licensed by the Sharjah Publishing City Free Zone Authority under licence number 4432683.01, with its registered address at Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates.

02Acceptance of these Terms

By accessing or using any of the Services you agree to these Terms and to our Privacy Policy, Disclaimer and Refund & Returns Policy, which form part of these Terms. If you do not agree, do not use the Services.

Some Services may have additional terms (for example, an app’s own terms, a subscription plan, a quotation or a signed service agreement). Where they conflict with these Terms, the additional terms apply to that Service.

03Eligibility

You must be at least 18 years old, or the age of legal majority where you live, to purchase products or enter into agreements with us. Minors may use apps and games only with the involvement and consent of a parent or legal guardian and in line with the age rating shown in the relevant app store.

04Our Services

Our licensed activities include software and application development, publishing ready-made software and games, application service provisioning (cloud and SaaS), graphic design, and online retail of products and IT solutions.

We may add, change, suspend or discontinue any Service, feature or product at any time. We will try to give reasonable notice of material changes to paid Services.

05Accounts

Some Services require an account. You are responsible for providing accurate information, keeping your login details confidential and all activity under your account. Tell us promptly at info@darise.net if you suspect unauthorised use.

06Licence to use our software

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable and revocable licence to install and use our apps, games and software on devices you own or control, for your personal or internal business use.

You must not copy, modify, distribute, sell, rent, reverse engineer, decompile or attempt to extract source code from our software, except where the law expressly allows it.

Apps obtained through the Apple App Store are licensed to you under Apple’s Licensed Application End User License Agreement unless a custom licence is provided in the app’s listing. Apps obtained through Google Play are also subject to Google Play’s terms. Apple and Google are not responsible for our apps or their content.

07Purchases, subscriptions and in-app purchases

Prices are shown in the currency displayed at checkout and may include or exclude taxes as stated. We may change prices for future purchases at any time.

In-app purchases and subscriptions bought through Apple or Google are processed and billed by those stores under their terms. Subscriptions renew automatically until cancelled in your store account settings at least 24 hours before the end of the current period.

Purchases made directly from us are processed by third-party payment providers. We do not store full card details.

Refunds are handled as described in our Refund & Returns Policy.

08Online store and physical products

We try to describe and display products accurately, but colours, sizes and details may vary slightly. All orders are subject to acceptance and availability. We may refuse or cancel an order, for example where a price or description was clearly wrong, and will refund any amount paid in that case.

Risk in physical products passes to you on delivery. Delivery times are estimates and are not guaranteed.

Products made by other manufacturers are covered by those manufacturers’ warranties, where available. We are not the manufacturer of third-party products.

09Design, development and custom services

Custom work (such as software development, design or branding projects) is governed by a separate quotation, proposal or agreement that sets out scope, fees, timelines, acceptance and ownership of deliverables. Unless that agreement says otherwise, we keep ownership of our pre-existing tools, code libraries, templates and know-how, and ownership of final deliverables passes to the client only after full payment.

10Your content

You keep ownership of content you submit through the Services (such as text, images or files). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, process and display that content only as needed to operate and improve the Services for you.

You confirm that you have the rights to the content you submit and that it does not break any law or infringe anyone’s rights. We may remove content that breaches these Terms.

11Acceptable use

You agree not to:

• break any applicable law, including UAE laws on cybercrime, media content and consumer protection;
• upload or share content that is unlawful, offensive, defamatory, obscene, hateful, or that is contrary to public morals or the religious and cultural values of the UAE;
• infringe intellectual property, privacy or other rights of any person;
• interfere with, overload, scan, probe or attempt to gain unauthorised access to the Services or related systems;
• use bots, scrapers, cheats, exploits or automated means to access the Services or gain an unfair advantage in games;
• resell, sublicense or commercially exploit the Services without our written permission;
• use the Services to send spam, malware or fraudulent communications.

12Intellectual property

The Services and all their content, including software, games, designs, graphics, text, trademarks, the Darise name and logos, are owned by or licensed to Darise and are protected by intellectual property laws. Nothing in these Terms transfers any of these rights to you except the limited licence in section 6.

If you believe content on our Services infringes your rights, please contact info@darise.net with details so we can review it.

13Third-party services and links

The Services may include or link to third-party websites, services, payment providers, app stores, maps, analytics, advertising or AI tools. We do not control and are not responsible for them, and their own terms and privacy policies apply.

14Disclaimer of warranties

To the fullest extent permitted by law, the Services are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy, non-infringement and uninterrupted or error-free operation. Please also read our Disclaimer.

15Limitation of liability

To the fullest extent permitted by law, Darise, its managers, staff and partners will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or business opportunity, arising out of or related to the Services.

To the fullest extent permitted by law, our total liability for any claim relating to the Services is limited to the amount you paid us for the specific Service giving rise to the claim during the twelve (12) months before the claim, or AED 100 if you paid nothing.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud or wilful misconduct, or your statutory rights as a consumer.

16Indemnity

You agree to indemnify and hold Darise harmless from claims, losses and expenses (including reasonable legal fees) arising from your breach of these Terms, your content, or your misuse of the Services.

17Suspension and termination

You may stop using the Services at any time. We may suspend or end your access if you breach these Terms, if required by law, or to protect the Services or other users. Sections that by their nature should survive termination will survive.

18Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Continued use of the Services after the change means you accept the updated Terms.

19Governing law and disputes

These Terms are governed by the laws of the Emirate of Sharjah and the federal laws of the United Arab Emirates, together with the regulations of the Sharjah Publishing City Free Zone Authority. We will first try to resolve any dispute amicably. If that fails within thirty (30) days, the dispute will be subject to the exclusive jurisdiction of the competent courts of the Emirate of Sharjah, UAE, unless mandatory consumer law gives you the right to bring a claim elsewhere.

20General

If any part of these Terms is found invalid, the rest remains in effect. Our failure to enforce a right is not a waiver. You may not transfer your rights under these Terms without our consent; we may transfer ours as part of a reorganisation, merger or sale, including to a company within the Darise group. If there is any conflict between the English and Arabic versions of these Terms, the Arabic version prevails to the extent required by UAE law.

21Contact

Darise FZE, Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates. Email: info@darise.net.